GuestManager from CloudRuckus is a new Cloud Guest WiFi solution for the various Ruckus Wireless controllers and Cloud offerings.

GuestManager has been designed to fit the gap that exists between what Ruckus Wireless currently offers on its controllers and what the industry requires for secure public WiFi access.  Its native support is for ZoneManager from CloudRuckus but also supports Ruckus’s ZoneDirectors, SCG 200, vSCG and the SmartZone 100.

Licensing has a simple model of 1, 2 or 3 years per AP and no additional site or AP capacity license as seen on other solutions.

Some of the core features of GuestManager are:

Branded Captive Portal
Customise the user landing page experience using an intuitive administrative interface to effortlessly setup and edit branded captive portals. Standard templates are available for Click-through, Username/Password, Prepaid/Access Codes, Social Login, Survey-based and Ad-based portals.

Custom User Journey
The User Journey defines the step-by-step process that a WiFi user walks through to attain access. The User Journey menu is designed to be configured by someone with zero IT experience. The modular based configuration can be setup with zero web development knowledge, HTML coding, or background in configuring web sites.  Designing the user journey is simple with a drag and drop customisable module. Venues can monetise WiFi with promotional branding or advertisement.

 WiFi Marketing
GuestManager provides easy monetisation through customisable customer facing guest portals with the option for social login, a customisable user journey for advertising and specialised messaging, as well as powerful analytics. With advanced user data capturing features, it enables owners the capability to export collected data into third party CRM systems. Using the data, venue owners can create marketing activity and advertisements based on the demographic information of their customer base and publish activity using email or even SMS from GuestManager.

WiFi Monetisation & Billing
Provides multiple billing options for guest access owners to monetise their wireless. Options include credit card billing, PayPal, prepaid vouchers, PMS/Folio integration. Flexible plans can be integrated into a single splash page to restrict users with bandwidth usage, time based restrictions or even data allowance. Multiple options can be integrated within a single captive portal.

If you would like a free trial of GuestManager then please get in touch with CloudRuckus or reach out to one of our distributors

CloudRuckus GuestManager-Datasheet-v1.5

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Until now if you were wanting a Cloud WiFi solution from a WiFi manufacturer your choices were limited to mainly Aerohive or Meraki to date.

But now there is another option to throw into the technical analisys – Ruckus Wireless.  Everyone knows Ruckus for the great performance that you get from their access points

CloudRuckus ( ) is a new solution for Ruckus Wireless resellers to offer their customers as a cloud enabled solution.  The solution is built from Ruckus Wireless’s “Smart Wireless Services” portfolio and offers the following as part of the solution.

Ruckus Wireless SAMS – Smart Access Management Service

Ruckus Wireless SPoT – Smart Positioning Technology

Ruckus Wireless SCI – Smart Cell Insight

It will be interesting to see what impact CloudRuckus has on the Cloud WiFi manufacturers now that they have the No3 WiFi manufacturer breathing down their neck!

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Ruckus Wireless SAMS – Smart Access Management Service

Ruckus Wireless have just launched their cloud-based “WiFi Public Access” Service. This new service provides resellers the oportunity to offer a cloud-hosted fully managed hotspot solution.

Targeted clearly at “Wi-Fi Public Access” the new service brings together an industry first for Ruckus Wireless. This will be their first step into a cloud-based WiFi offering, following the footsteps of other cloud WiFi manufacturers.

The solution will be delivered in two flavours; Complete management of your Ruckus access point and the public access service or just the public access service.

The management of your Ruckus access points will be managed in the cloud by the Ruckus Small Cell Gateway allowing resellers to simply drop access points into a clients network with no local controller!!

Once more information is available i will update this post and also provide a quick step guide to its setup..

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Ruckus Wireless have just launched their “Location Based” solution to the market… finally.  Whilst other WLAN manufacturers have had LBS for several years now it has taken Ruckus until now to bring something to the market.

As it happens i personally think that by either sheer luck or good business timing their entry into this market is perfectly timed. Not only has the there been an explosion in public Wi-Fi networks but leaving it this late to develop a solution has meant that their offering does not carry any of the old baggage that other solutions do.  SPoT has been designed with what today’s customers want from LBS not what manufacturers think that they require, which is what other LBS solutions deliver.

What is the most unique feature to SPoT? Mostly the fact that it is cloud-based and requires no additional hardware on the customers premises! This alone will mean that there will be many more deployments of “Location Enabled” networks than previously seen before.  No more having to persuade the customer to invest in expensive hardware to sit in their server/data room.

So what do Ruckus say about the new solution?  This is taken from their website.

Ruckus SPoT™ Smart Positioning Technology the industry’s first cloud-based Smart Wi-Fi location-based services (LBS) user positioning technology suite that gives both carriers/service providers and enterprises the ability to deliver a wide-range of value added services that can help them increase their profitability while enhancing users’ online experiences.

Ruckus SPoT combines unique advantages, such as being completely cloud-based, and offering higher accuracy and performance more cost-effectively. Since Ruckus SPoT is completely cloud-based and offers APIs for third party usage, venues with Ruckus Smart Wi-Fi installed do not need any additional hardware to be “Location Intelligent” and can take advantage of third party analytics offerings if preferred.

Ruckus SPoT includes the following components:

  • SPoT Location Engine — accurately pinpoints in real time a user’s location in any indoor environment
  • SPoT Location Analytics Dashboard — analogous to “Google Analytics for the physical world”
  • SPoT Engagement API — a set of APIs to power a new generation of mobile apps, giving them “Location Intelligent” features such as the ability to locate users and engage or send them highly targeted messages in any venue with Ruckus Smart Wi-Fi installed and Ruckus SPoT enable

So how does SPoT work?

Ruckus BeamFlex technology is combined with a variety of advanced location techniques such as RSSI trilateration, RTT (round trip time), RF fingerprinting and techniques that take advantage of the constant travelling speed of radio waves and packets. As a result, Ruckus SPoT is capable of better pinpointing the location of users, depending on the number and density of access points used.

 spot-analytic-ecosystem  spot-engine  spot-ruckus-infrastructure
Raw RF strength and timing data is collected from Ruckus Smart Wi-Fi Infrastructure SPoT™ Location Engine synthesizes data into usable location information. The SPoT™ Engagement API delivers easy to use, customizable location data as needed for either the Ruckus SPoT™ Dashboard or a 3rd party location application.

Ruckus Wireless SPoT – Benefits

Analyze marketing and merchandising effectiveness, shopper trending, improve customer engagement, Q buster features such as real-time heat-map views for floor managers.

Improve loyal customers’ satisfaction with on-device features such as auto check-in, way-finding, and instant coupons for amenities.

Enhance traveller experience with intuitive on-mobile engagements; improve efficiency of the entire venue or sub-zones with real-time heat maps, statistical footfall and dwell-time data.

Shopping Malls
Identify areas of heavy usage, improve traffic flow, engage customers with way-finding and contextual coupon serving.

Accurate location data provides asset tracking, indoor navigation, and personnel locations.

Tracks assets such as tablets, navigate guests and students around campus.

Additionally, Ruckus is introducing the SPoT Location Ecosystem, a program for third party mobile and analytics application developers, including service provider, enterprise, education and consumer applications Ruckus SPoT provides an open API set for the delivery of comprehensive, accurate and up to near-real-time location information to enable services such as Location Analytics for better customer insights, and enhanced user engagement and experiences on mobile apps. The first Ruckus SPoT Location Ecosystem partners include location analytic companies such as Euclid and SkyRove, and mobile application development partners including companies such as FrontPorch, Sanginfo, PurpleWi-Fi, TechStudio and ITC Infotech.

If you would like more information about Ruckus SPoT or would like a demo of the system please contact DigitalAir Wireless on 0800 310 20 50 –

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Mobility Services Advertisement Protocol

I seem to have a fascination about this little unknown protocol called msap. Ive blogged a little about this previously in my Cisco Connected Mobile Experience post but i thought that i would dive deeper into it to see how it actually works and try and understand the real benefits for enterprise.

So what i am posting here is what i have managed to research and discover, so please do not think that all that  say is correct as i am only finding my way with this.!!  I have listed my sources of information at the bottom of my post.

Summery of MSAP

MSAP is a Cisco proprietary protocol that provides service advertisements to mobile devices such as smartphones or tablets.

It seems that MSAP is derived from 802.11u and GAS (Generic Advertisement Service) and ANQP (Access Network Query Protocol). These two protocols are used in 802.11u for discovery of services from various service providers, authentication methods and details of the WiFi network itself.  MSAP seems to use these protocols in its discovery for services.

GAS, provides for Layer 2 transport of an advertisement protocol’s frames between a mobile device and a server in the network prior to authentication. The access point is responsible for the relay of a mobile device’s query to a server in the carrier’s network and for delivering the server’s response back to the mobile.

ANQP, which is a query and response protocol used by a mobile device to discover a range of information.

A mobile device uses GAS to post an ANQP query to an access point for each of the SSIDs that is being broadcasted.

The following are the main components and explanation of MSAP

MSAP Server –  The Cisco Mobility Services Engine runs the MSAP server as it is embedded in Cisco MSE software version 7.4.100.  It is managed in Cisco Prime Infrastructure.

MSAP End Points –  The MSAP client is integrated with the latest phones that are built with Qualcomm’s SnapDragon client.

The MSAP client software could also be integrated into a mobile app.

Configuration of the MSAP is through the Cisco Prime Network Control System.  These “Services” are either applications that the customer has developed or a URL.  The protocol provides links to these URL’s or the APP where the applications can be downloaded.

So how does MSAP actually work?

What i like about MSAP is the fact that it operates over the link layer (like EAP) where the client does not need to be associated to the access point, does not need to go through authentication or even need an IP.

In the Cisco solution MSAP is configured per SSID (next to where mobility anchors are configured) which advertises in its 802.11 beacon frame that services are available.

When a complaint MSAP client receives such a frame it then queries the MSAP server for the services that are available.

Depending on what as been configured in the Cisco MSE will depend on what is presented to the client.  But this is typically links to a URL or application on an APP store.

So to summarise the above;

A user will walk into a venue which supports MSAP, the users device will detect MSAP and query it for the local services that have been configured.  The user will then be notified on their device from an icon (and maybe a vibration) that local services are available.

The user will then click on the icon and will be presented with a list of services.  For this example lets say that its a shopping mall that the user has walked into and one of the services is their customer service APP.  The APP is then able to be downloaded and installed onto the clients device.


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Has Samsung Rebadged The Cisco WLAN Solution?

Today i received an email from a BDM at Samsung’s Wireless Enterprise division. This was news to me that Samsung had moved into the WLAN Enterprise market so i thought that i would do a little digging around to workout how they had come to market and surprised most of the WLAN industry.

Having spoken to a few peeps on twitter (you know who you are) it seems that their announcement Q4 last year had gone under the radar.

So i thought that i would try and summarise their offering here to make things a little simpler for folk.

Link to Samsung WLAN portfolio can be found here :

Samsung WLAN Controller

Samsung seem to be only offering the one WLAN controller, the Samsung WEC8500.  This to me seems to be very similar in features to the Cisco 8500 WLC.  Their data sheet also talks about RRM for example.


This is from their website:

The WEC8500 is a high-performance WLAN controller that is specifically designed for mission-critical wireless networking in mid-sized to large enterprises. This high-performing controller is able to simultaneously manage up to 500 access points and operates at 20Gbps, offering a fast and reliable network. In addition, the WEC8500 represents a cost-effective network solution for businesses, with features such as L3 routing, firewalls, 10G interfaces as well as system redundancy to enhance security and minimize downtime. With integrated handover and automatic cell optimazation applying LTE technology, the controller provides optimal wireless connections for both notebook PCs and smartphones.

Key Features are:

  • High-performance WLAN controller for mission-critical wireless networking
  • Management of up to 500 access points
  • Highly scalable and Powerful platform with 10 GE connectivity
  • High availability with redundant systems and power supplies
  • Seamless handover by AirMove with LTE Technology
  • SON (Self organizing network) for auto cell optimization technology in voice & data environment

Samsung Access Points

Samsung have two access points, an integrated and external model.


This is from their website:

“The WEA300 Series is a small but powerful access point (AP) for Wireless Enterprise. Reaching well beyond the limits of existing wireless networks, our Wireless Enterprise systems, along with our antenna technology, improve the AP coverage. As this technology also ensures airtime fairness, it provides equivalent service to anyone. The WEA300 Series automatically optimizes RF cell configuration and size, adapting to the characteristics of the mobile device for wireless network in mixed data and voice environments.”

Whats interesting is that both access points come with a separate radio for dedicated monitoring, so there is a 3×3:3 for client access and a 2×2:2 for WIPS/WIDS/Spectrum maybe?

Both access points look extreamly nice and are very low profile so i personally think that Samsung have designed these themselves and they are not a rebadged AP from Cisco, although inside they could be!

There are a couple of features that are talked about, Intelligent Beam Selectable Antenna is one of them and this very much looks like transmit beamforming or Cisco’s ClientLink.  This is from their site:

“The AP uses Intelligent Beam Selectable Antenna (IBSA) technology to further facilitate networks where multiple devices are requiring concurrent access. The feature is able to minimize the coverage holes by optimizing its radio frequency (RF) pattern with a number of physical antennas. This serves to extend the coverage, improve receive sensitivity and maintain speed and reliability. As a result, mobile device can always receive the correct signals to avoid downtime, even from long distances.”

Dedicated Security Monitoring Module

This is interesting as Cisco does not have an AP with a dedicated set of radios for monitoring unless you count their latest 3600 and their security module.  Manufacturers often rebadge others WLAN controllers and use their own AP’s.  Netgear did this when they rebadged Aruba’s controller a few years ago.


This is what Samsung say on their site about their Dedicated Security Monitoring Module

“ia its dedicated monotoring module and antennas, this AP ensures a secure wireless service across its network. It is built in to the WEA300 Series, making it ideally suited to use in business environments where potentially confidential data needs to be handled and to avoide. Accordingly, the WEA300 Series maximizes sensing efficiency as it is possible to monitor real-time RF at the same time as reducing capital expenditure by eliminating the requirement for separate sensor APs that ensures WLAN security.”

 Samsung WLAN Manager

Samsung seems to of done a good job of redesigning Cisco PRIME (old WCS) but the obvious giveaway for me has to be the “CleanAir” tab ;-)

Their main features are stated as:

  • Management of multiple WLAN controllers
  • An Intuitive and easy user Interface
  • Management of wired and wireless networks
  • Remote Monitoring for Improved Troubleshooting
  • Convenient configuration, change, and compliance management


This is from their website:

“The Wireless Enterprise WLAN Manager (WEM) monitors access points (APs) and access point controllers (APCs), ensuring that users get the best network capabilities out of their products. It also tracks the status of the wireless environment, granting operators fast and reliable WLAN access. The WEM helps to manage the wireless network efficiently without any problems relating to the configuration and troubleshooting of the AP or AP controller. Furthermore, the WEM provides operational convenience that enables the monitoring of service disruptions and resolves the problems whatever the circumstances.”

Remote Monitoring

What is interesting is that Samsung is offering a mobile APP that offers remote monitoring, It even seems to show AP locations:



This is from Samsung’s website:

“As the WEM can remotely monitor the status of wireless networks at anytime, it is possible to control from anywhere via a smartphone or another mobile device. It is able to identify and troubleshoot faults, minimizing network downtime and enhancing reliability. When the fault occurs, operators will be able to access real-time status reports and solve problems by sending error messages to the smartphone of the IT administrator”

Samsung Switches

It also looks as though Samsung has taken on a range of Cisco switches as well, as their WLAN manager states that it supports their “iES Ethernet Switches”.  This is from their website:

“The WEM is capable of managing the Samsung iES Ethernet switches. In the case of AP failure, this manager can turn off the PoE port remotely via Samsung Ethernet Switch, rebooting instantly to minimize potential downtime. As a result, this solution serves to provide users with a more reliable network connection, making it even more suitable for applications in a wide variety of business and mission-critical environments.”

So has Samsung Rebadged Cisco’s WLAN Solution?

Well from the outside i would say for sure. Their controller the WEC8500 is similar to Cisco’s 8500 and Samsung’s WLAN manager is clearly Cisco PRIME.

Is this a bad thing? No i don’t think so.. manufacturers often rebadge anthers manufacturers solution to “Test the Waters” before they bring our their own offering.  And you have to say that maybe only Samsung could pull of a deal with Cisco for their kit!

Do i think that they we gain much market share?  Well that will depend on price i would say.  They don’t have any depth within their portfolio so their penetration will only be so deep.

To me they are lacking an outdoor AP and maybe a smaller sized controller if they are going to market to the SMB market, which they say they are going to do.

So its going to get more interesting in the WLAN market and don’t be surprised if you see offerings from the likes of APPLE and GOOGLE in the near future!

Categories : Indoor Wireless
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Cisco Connected Mobile Experience

One of my favourite sessions at the Wireless Field Day #WFD4 was the short time that we had at Cisco Systems talking about their new acquisition ThinksSmart Technologies and how this was positioned into their new “Connected Mobile Experience” solution.

ThinkSmart Technologies, based in Cork, Ireland, was a software company that delivers location data analysis using Wi-Fi technology.

The Connected Mobile experience solution represents a massive advancement in the way that a venue can interact with a visitor which has been brought to life through a new protocol MSAP ( Mobile Services Advertisement Protocol ).

Like any new Cisco solution that is new it is a little hard to fully understand exactly what it is, what the benefits are and what is needed to implement the solution.  So i will attempt to explain what i have managed to research so far.

Connected Mobile Experience is made up from a few core Cisco technologies and a few from external sources.

The following is required from Cisco:

  • CUWN – Cisco Wireless Controller and Access Points (7.2 Software)
  • Cisco Mobility Services Engine (Version 7.4) This has the new location analytics interface included.
  • Cisco Prime Infrastructure (Version 1.2)

External components are:

  • Qualcomm SnapDragon Chipset —Qualcomm has introduced a smartphone chipset with embedded Cisco Mobile Services Advertisement Protocol (MSAP)
  • Meridian APP development –

Licensing Requirements:

  • Cisco WLC – Just the standard licensing is required
  • Cisco Prime – Version 1.2
  • MSE – In the MSE 7.4 release the Advanced Location service is introduced and it includes the Location Analytics service and Mobile Concierge service (more on this later). From Release 7.4 onwards, licensing is going to be AP based and not end point based. To accommodate this, new L-LS-licenses are being introduced.

Cisco Mobile Concierge

The Cisco Mobile Concierge a name that Cisco is using to encompass the following components:

  • Mobile Concierge SDK, which enables integrating location into any iOS or Android mobile application.  This is the SDK from Meridian for integration with the MSE which provides location based features and push notifications.
  • Mobility Services Advertisement Protocol (MSAP).

Mobility Services Advertisement Protocol

The following are the main components and explanation of MSAP

MSAP Server –  The Cisco Mobility Services Engine runs the MSAP server as it is embedded in Cisco MSE software version 7.4.100.  It is managed in Cisco Prime Infrastructure.

MSAP End Points –  The MSAP client is integrated with the latest phones that are built with Qualcomm’s SnapDragon client. The MSAP client software could also be integrated into a mobile app.

Configuration of the MSAP is through the Cisco Prime Network Control System.  These “Services” are either applications that the customer has developed or a URL.  The protocol provides links to these URL’s or the APP where the applications can be downloaded.

So how does MSAP actually work?

What i like about MSAP is the fact that it operates over the link layer (like EAP) where the client does not need to be associated to the access point, does not need to go through authentication or even need an IP.

MSAP gets its roots from an 802.11u protocol called GAS (Generic Advertisement Service) and ANQP (Access Network Query Protocol). These protocols are used in 802.11u for discovery of services from various service providers, authentication methods and details of the WiFi network itself.

In the Cisco solution MSAP is configured per SSID (next to where mobility anchors are configured) which advertises n its 802.11 beacon frame that services are available.  When a complaint MSAP client receives such a frame it then queries the MSAP server for the services that are available.  Depending on what as been configured in the Cisco MSE will depend on what is presented to the client.  But this is typically links to a URL or application on an APP store.

So to summarise the above; A user will walk into a venue which supports MSAP, the users device will detect MSAP and query it for the local services that have been configured.  The user will then be notified on their device from an icon (and maybe a vibration) that local services are available.

The user will then click on the icon and will be presented with a list of services.  For this example lets say that its a shopping mall that the user has walked into and one of the services is their customer service APP.  The APP is then able to be downloaded and installed onto the clients device.

Location Analytics

Location Analytics is 7.4 Software is the ThinkSmart Technologies solution.  The service is enabled through Cisco Prime before it can be accessed.  The following images shows how Location analytics fits into the Cisco solution.

Cisco Connected Mobile Experience

There seems to be very little difference in what is required when setting up Advanced Location Analytics, You need to go through the same process as before for a location based design, setting up MSE and Cisco Prime.  Once you have added the “Advanced Location” license and enabled the service you will be able to log into the Analytics Server which is actually on the MSE.

Location Analytics

Location analysis creates and analyses different areas of the building and measures the movement of people within building.  The solution uses the concept of Areas and Zones, Areas are defined by mathematical clustering on the observable Wi-Fi points and a zone is a user defined space with a name and can be used for reporting or for path rule purpose.

The different behaviour measurements that are available are:

Dwell Time— Dwell time or wait time is an estimate of the time, a person is spending in an area as they move through the building.

Crowding— Crowding is measured by the density of people within a particular area over a time period. Crowding is a relative measure of crowding across all areas. It is derived from the number of observed devices in that area and a measure of the size of the area.

Number of devices passing—This indicates the number of unique MAC addresses identified in that area and is defined by your filtered conditions. The number of visits is also calculated. In case a device re-appear in the same area after an elapsed time, then it is counted as a second visit.

One of the most powerful parts to location analytics is the reporting.  The following reports are available from within the GUI.

Frequent DevicesMovement Between ZonesDaily Device SnapshotDaily Devices and DwellThe Location Analytics provides ability to view the analytic results in both 2D and 3D. This provides better understanding of results, on multiple floor paths or when dwell times are calculated throughout a multi-storey building.

Another great feature is location path analysis.  This is the behaviour of devices or people as they move through the building. The typical path presents you with a set of paths taken and the parameters associated with them.  The following is a picture of a path taken.

Location Path Analysis

The following information is displayed when you click on a node:

  • Number of paths in the cluster
  • Overall distance travelled
  • Number of point observations recorded along the path
  • Time took to complete the particular path
  • Average speed along the path (km/hr)Date and time of the first and the last recorded point on the path

The following are the parameters for a particular point:

  • Arrival date and time
  • Zones located within
  • Any tags associated with this point
  • The following are the parameters displayed for a particular edge:
  • Crow- files distance between the two points it joins
  • Difference in time between two points
  • Estimated speed between the two points.

I think that the location interface can be improved on which i am sure will happen over the next few releases.  Id like to see it to look more inline with Cisco Prime.

Mobile APP Development

What is also interesting about this overall solution is the way that Cisco have engaged with Meridian ( to provide location based application development.

Meridian have released an SDK that is provided once you enable the “Advanced Locations Service” on the MSE.  The Meridian NavKit SDK allows you to embed maps and navigation features of the Meridian app into your own custom iOS and Android apps.  The SDK communicates to the Meridian software that is pre-installed on the MSE.

Meridian also have a very easy to use “APP Maker” on their website that utilises their native APP on the APP store. (  This allows customers to create their own app in a very cost effective way and not have the hassle of getting software designers involved or have to submit APP’s to any APP store.

Meridian also have their “BluDotKit” for developers.  The BluDotKit SDK enables the use of indoor location awareness. Provide visitors with their location inside buildings and monitor visitor traffic patterns.  This works by Meridian formatting up the floor plans from your MSE to make them “Mobile Ready”.  The BluDot is the same Blue Dot that you get in Google Maps which makes the interface very familiar.


Am really impressed how Cisco have pulled this all together.  MSAP at this point is a propriety protocol but as it is being widely implemented by Qualcomm in their SnapDragon chipsets i cant see it being long before others start to support this.  I like the way that they have not only integrated ThinkSmart into the MSE but brought in Meridian for ease of client APP’s.

In the next coming parts of this blog post i will go in-depth on the configuration required to configure both Location based Analytics and the Meriden APP!

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Ruckus Wireless ZDRemote APP for IPAD

I thought that i would use this opportunity as i am in Paris providing WiFi to a conference to take a look at Ruckus’s Zone Director Remote APP.

This APP was first published earlier this year but it is the first time that i have had a real reason to play with it.

The APP can be found at :

ZDRemote only runs on IOS 6 so if your an owner of an old fruit IPAD your out of luck!

After installing the APP you are asked for your admin username, password and ZD IP address.
ZoneDirector Login

Once you have logged in you have a default dashboard

ZDRemote Dashboard

The dashboard can be configured by clicking on the top left Configure button which gives you the following choices:

ZDRemote Dashboard Menu

The most useful items that i found was; Access Points, Client Device Type, Most Used AP’s, AP Groups and Most Active Clients.  As i am here to monitor the network this gave me a good understanding of how the network was performing and how much clients were being load balanced over the AP’s.  This was important me to as i had over 350 devices in the same room with nearly 80%of them Apple devices.

What i needed to keep an eye on was the distribution of clients over my access points.  I had 8 access points in the room (5Ghz and 3 on 2.4Ghz) and had load balancing turned on to distribute clients over these.  the most used AP’s information box gave me information:

Most Used APs

You can then click on the little icon in the top right corner to display more information about the AP.

As i had an high density environment with several AP’s i had all but 3 transmitting on 2.4Ghz so i used AP groups to group my SSID’s.  As you can see from my picture below the AP Groups info box showed me how many clients i had on each radios.

AP Groups

Client Device Type gave me a good understanding of the type of devices that were on the network.  I was surprised at how many Apple devices were being used and didn’t think that they would be nearly 80%

Client Device TypeAs you can see from above, APPLE make up the majority of devices..

The final thing that i found useful was the alarms.  I could keep an eye on either System, User or all events!

I would of liked an easier way of working out which of my clients were on 2.4Ghz or 5Ghz but apart from that i found the APP very useful!

Ruckus ZDRemote



Categories : Indoor Wireless
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Motorola Wireless were first up for sponsors at #WDF4 at their offices in San Fransico which i believe was the old Symbol headquarters back in the day.

Like most of the other #WFD4 delegates i too had not come across @MotoWireless that much, apart from the odd retail opportunity that we might of been bidding on as well.  We had heard in advance that they were excited to be presenting at #WFD4 and this certainly showed with the excitement that was evident when we arrived.

Presenters for the day was (and not in this order) Cherie Martin – Sr Manager Field Enablement and Support, Vik Evans – Technical Marketing Engineer, Peter Miller – Sr. Technical Marketing Engineer, Kevin Marshall – Peter Miller – Sr. Technical Marketing Engineer and Sriram Venkiteswaran @wesriram  (Whos card i didnt manage to get).

Cherie kicked the meeting off with an in-depth introduction of @MotoWireless, where they had come from and where they see themselves today.  She covered the basics of WLAN and how the industry had evolved from autonomous APs to controller based today (no mention of cloud in there). Cherie impressed me with her knowledge and how she presented her material infront of what would of been a daunting audience.

Next Cherie starting talking about – services at the edge – Security, Performance, Survivability and Management.  These are all of the features of WING5 operating system. A lot on the day was made about WING5 and how every device is running the same software, making management of all of the devices simplistic.  @MotoWireless are very much pushing intelligence at the edge of the network and from the explanation of MINT (This equivalent of LAWAPP/CAPWAP) they are achieving this. What i specifically liked was how the MINT protocol was not like CAPWAP in the sense that it is Point-to-Point, but that a MINT tunnel could be directed through ANY devices that runs WING5. So if the shorted path is not through the controller and through another path then this can be configured.

Next item on the menu was product set and placement into the size of network. Three main controllers RFS 4000, 6000, 7000 from 36 up to 1024 Access Points. The 9000 was the larger of their controllers and supported over 10,000 Access Points. More information and a nice product comparison can be found on their website -

I would of liked an introduction to their access point portfolio as well to see if they also had large range of options; indoor (Carpeted areas) indoor ( Harsh environments) 1,2,3, radios, outdoor mesh APs but i guess time did not allow for this.  More information can be found here on their website -

Next on the presenting floor was Vik Evens with Motorolas Zero Touch provisioning on discussion.  I liked the way that they had a live demo of this in the room for us all to see.  At first i must admit i didnt quiet get it but it soon became apparent that it was like an advanced on boarding process for your access points. Allowing you to granularly set predefined parameters such as switch host name, VALN and then provisioning the access point with the right configuration which could be for any of your global locations.  This i can see assisting large organisations with roll-outs and migrations to new hardware.

There was one feature that seems to capture very ones attention in the room, this was Motorolas remote debug option.  I could see those jet lagged eyes in the room light up as soon as packet capture was mentioned.  Again the guys set up a demo for us all to see how this works in principle with their radios.  What stood out the most was the ability to use this across multiple access points at the same time and for all of the packets to be correlated in sequence to import into you favourite packet capture program (Wireshark or Omnipeek).  For advanced trouble shooting engineers, this i think is essential and having the ability to do this remotely will save both time and cost for any  organisation.

Unfortunately time crept up on us and the presentation had come to a close. This was a shame as it felt that @MotoWireless had only just started and needed way more time to talk about their portfolio.  As this was one of the manufacturers that everyone clearly had the least knowledge about i would love to see them present at #WFD5 and go over more of their USPs.  Stuff i would of loved to talk to the them about which are hot topics in the WLAN market at present are: BYOD and on boarding, 802.11ac, virtual WLCs, The Could, Location Services, and Analytics.

I know that @MotoWireless have some fantastic solutions behind their base WLAN portfolio like their Connected Shopper and Self Service Solution. This is similar to Ciscos Retail Analytics where they recently acquired ThinkSmart Technologies and are not bringing in-depth analytics to retail and other markets. More info on their Connected Shopper and Self Service -

Conclusion.  Overall i was was impressed by motorola.  I have only had a little experience of their solution where i upgrade an WING3 network to a WING5 dual controller solution and i have to admit that i was impressed by their kit.  If your a Cisco engineer i can say that you will have to problems in migration your skill set over to WING5 software as a lot of the CLI interface in similar to Ciscos.  Id be interested to see where their solutions sits for pricing and how it compares against other WLN vendors, both in large environment and small brach networks.

Motorola have a great solution which has clearly been developed over time, this can be seen but the granularity of feature set.  I just hope that they a can start to market to other vertical market such as education and hospitality and gain more market share.

My feedback to the great guys from today would be to present at #WFD5 what differentiates @MotoWireless from it competitors and what its USPs are.  There was no mention of roadmap items like cloud, 802.11ac, 802.11u, new access points.  Us delegates love to hear about up and coming product lines and features.


Motorola WLAN Portfolio -

Motorola CLI Reference Guide -

Connected Shopper and Self Service -

Other Delegates Posts:

Blake Krone -



Categories : Indoor Wireless
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Well am proud to say that i have been invited to be a delegate at the next Wireless Tech Field Day Feb 13-15th and to say that i am excited about going is a hugh understatement!

For those that have not heard about the great work that Stephen Foskett and his team do at Gestalt IT, here is the link to the Tech Field day website -

The concept is simple but effective! This is from their website:

The Field Day events bring together innovative IT product vendors and independent thought leaders to share information and opinions in a presentation and discussion format. Independent bloggers, freelance writers, and podcasters have a public presence that has immense influence on the ways that products and companies are perceived and by the general public. The world of media has changed, with social media and blogging gaining special importance. The Field Day is an opportunity for tech companies and independent writers to meet, update and discuss products and form new communications.

Apart from getting the opportunity to be apart of the presentations, the one thing i am looking forward to is meeting some of my #WiFiHeros. These are the people listed below that i have had the pleasure to tweet and blog with over the last few years. But to name a few are Jennifer, Blake, George, Keith and Chris.  Everyone on the list this year is of an extreemly high calibre and i look forward to being in such great company.  I just hope that they are ready from my British humor :-)

The sponsors this year are a mixture of the usual companies with a new arrival – Motorola Solution.  I personally am looking forward to hearing from Motorola as i very much belive that they are the understated manufacturer with great potential.  I have installed a few of their solutions and have been very impressed in the past, so want to hear what they have for the future!

Meraki – will be the manufacturer that i know the least about.  Now that Cisco have purchased them it will be interesting so see what direction they are taking.  Im missing the Cisco PVT in Amsterdam this year where Cisco are preseting meraki, as i will this as i will be at this WTFD so i hope to get the update from Meraki themselves.

Cisco Systems – What i would like to hear from Cisco is the following; Cisco 5700 WLC, Retail Analytics after their purchase of ThinkSmart, WNBU 8 update, AVC and Meraki.

Juniper – Am new to Juniper so am not too sure what to expect.  Will be nice to learn where they fit into the industry.

Aruba Networks – Being a long standing and well established wirelss vendor am expecting great things from Aruba.

Shame that there was a no go for Aerohive or Ruckus, i was looking forward to heckling both Dev and GT Hill. But i belive they both may be at WTFD5 (i just hope i can be ;-) )

There is a presentation from WiFi veteran Keith Parsons on his latest WiFi stress testing which am eager to hear about, as i can compare his experiences with some of the high density WiFi solutions that i have been involved with reciently.

This years sponsors are:

Wednesday, Feb 13 14:00-16:00 Motorola Solutions

Wednesday, Feb 13 16:00-18:00 Wi-Fi Stress Tests with Keith Parsons

Thursday, Feb 14 08:00-10:00 Juniper

Thursday, Feb 14 13:00-17:00 Aruba Networks

Friday, Feb 15 9:00-10:00 Meraki

Friday, Feb 15 10:30-12:30 Cisco Systems

The other delegates (WiFiHeros) are:

Jennifer Huber, @JenniferLucille

Jennifer has over 10 years of experience in the networking and wireless engineering industry. She is technically proficient in performing indoor and outdoor wireless surveys for data, voice or location tracking. She has a solid background in supporting/designing/deploying/troubleshooting 802.11a/b/g/n Enterprise wireless installations, as well as the ability to take complex information and explain problems/solutions in terms that are easily understood.

Blake Krone, and @blakekrone

Blake Krone is Cisco CCIE Wireless and CWNA certified Wireless Network Architect with experience designing and deploying enterprise class networks supporting hundreds of APs and multiple controllers for Voice, Data, and RTLS. Particularly interested in integrating Wireless technologies and Location Aware systems to provide enhanced experiences.

Steve Williams, and Blog:

Steve Williams helps organizations leveraging technologies to dramatically increase results. Consultant and solo practitioner, Steve is a highly experienced professional who designs and implements high quality networks for his customers. Additionally, he provides coaching and mentoring services to his clients so they can become self-sufficient.

George Stefanick, @wirelesssguru

George Stefanick is a Wireless Architect employed by a large healthcare system in the Texas Medical Center. George has been in wireless communications since 1997 and holds various vendor and vendor neutral certifications and focuses on high density indoor deployments in the Healthcare vertical. Whereby leveraging his hands on experience in Site Survey, RFID, 802.1X Security, Device Identity, High Density, Mesh Designs, Video Designs, Voice Designs and troubleshooting

Lee Badman, @wirednot

Lee Badman currently writes for Network Computing Magazine as Wireless and Mobility blogger, and has over twelve years of professional industry analysis under his belt. Published hundreds of times in Network Computing, Cabling Business Magazine, the Syracuse Post Standard, and other periodicals, Lee has done feature-length reviews on everything from IP-based KVM platforms to Wireless Network Management systems

Peter Paul Engelen, @PPJM_Engelen

Peter-Paul Engelen is a technical consultant with advanced (pre) sales experience and business development skills in multi-vendor Cloud-based (W)LAN and Wholesale ISP/Carriers.

He holds a post academic degree in Communication Technologies with the thesis, “Wireless IP, The Killer Application !?”

Daniel Cybulskie, @SimplyWiFi

Daniel Cybulskie is a Senior Security Consultant out of the Toronto, Ontario, Canada area. Prior to focusing primarily on wireless technologies, Daniel’s background was in designing and deploying strong authentication and encryption solutions for high-security organizations. Recognizing the imminent explosion of mobile computing, he has successfully leveraged this strong AAA background to become the lead mobility consultant within his organization and acts as lead on mobility projects across healthcare, public safety, and a broad range of corporate verticals.

Sam Clements, and @samuel_clements

Sam Clements is an avid wireless technologist with a passion for all things mobility. He is an active social media contributor and maintains a technical blog at and is also a regular contributor to the No Strings Attached podcast at along with Blake Krone.

Keith R. Parsons, @keithrparsons

Keith Parsons is Managing Director of the Institute for Network Professionals. A gifted presenter, Keith is known for his wit and broad technical experience. He holds 58 technical certifications (9 Wireless) and has earned an MBA from the Marriott School of Management. He is author (or editor) of a 30+ technical publications and has developed seven technical industry and vendor certifications.

Scott Stapleton, @scottpstapleton

Scott started out in Wi-Fi with nothing more than a soldering iron and N-type connector in hand, scouring roof tops for ex-pay-TV antennas as part of the community Wi-Fi movement of the early 2000s – an obsession that lasted several years. Having since moved through several ICT roles Scott wound up in Networks and naturally gravitated towards Wi-Fi, trading a hobby for a career.

Chris Lyttle, @wifikiwi

More inforamtion can be found on Chris’s Web Site: Twitter: @WiFiKiwi

Ill be updating my Twitter @MarkJulier during the presentations and blogging after the event so please come back for an update and my view on what the vendors had to say!






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